About Us

Baltimore’s Own. Family Owned. We’ve been a Baltimore staple since 1944. As a family-owned grocery business, our mission has always been simple, to nourish our community through quality food, genuine service, and the care that comes from treating people like neighbors. What began as a single neighborhood market has grown into two locations. While we’ve evolved over the decades, our values have stayed the same community first, pride in our work, and respect for the people we serve and work alongside every day. Our vision is to continue building Baltimore’s premier neighborhood grocery destination one where quality, craftsmanship, and community spirit come together. After more than 80 years, we’re still growing, evolving, and investing in the people who make it all possible.

Position Summary: The Produce Manager leads the daily operations of the Produce Department, ensuring exceptional product quality, freshness, presentation, and customer service. This role oversees inventory, merchandising, receiving, food safety, and department standards while creating a welcoming shopping experience that reflects Eddie’s commitment to quality and service.

Responsibilities:

Department Operations

• Direct the daily operations of the Produce Department to ensure efficiency, cleanliness, organization, and excellent presentation.
• Maintain fresh, abundant, and visually appealing displays throughout the day.
• Ensure produce is properly received, inspected, rotated, culled, stored, and merchandised according to company quality standards.
• Determine whether products meet quality standards and arrange for the return or disposal of unsatisfactory merchandise.
• Receive deliveries, verify product quality and quantities, review invoices, and ensure accurate receiving procedures.
• Process vendor returns promptly and accurately.
• Manage the salad bar, when applicable, ensuring proper food safety, freshness, stocking, and presentation.
• Maintain department cleanliness and sanitation in accordance with company standards and regulatory requirements.

Merchandising, Purchasing & Inventory

• Conduct quarterly physical inventories and maintain accurate inventory records.
• Maintain holiday ordering records and product planning information.
• Balance product availability and presentation with inventory control and shrink reduction.

Customer Service

• Resolve customer issues appropriately and promote a department culture of courtesy, respect, and service.
• Ensure the department consistently meets company customer service standards.

Food Safety & Compliance

• Maintain accurate department records and required operational documentation.
• Follow and enforce OSHA requirements and all company safety policies and procedures.

Performs additional duties as assigned to support department operations, enhance customer service, guide team workflow, and ensure overall department efficiency in alignment with business needs and operational priorities.

Benefits:

This role is eligible for select benefits after completing one year of service, provided you meet the required minimum hours worked.

• Medical, dental, and life insurance coverage
• Employee discount
• 401(k) retirement plan with company matching
• Flexible Spending Account (FSA)
• Paid time off (PTO)
• Competitive referral program
• Employee Assistance Program (EAP)

Salary: $60,000 – $65,000
Compensation is based on years of relevant experience, demonstrated customer service ability, product knowledge, leadership potential, and overall ability to multitask.