About Us

Baltimore’s Own. Family Owned. We’ve been a Baltimore staple since 1944. As a family-owned grocery business, our mission has always been simple, to nourish our community through quality food, genuine service, and the care that comes from treating people like neighbors. What began as a single neighborhood market has grown into two locations. While we’ve evolved over the decades, our values have stayed the same community first, pride in our work, and respect for the people we serve and work alongside every day. Our vision is to continue building Baltimore’s premier neighborhood grocery destination one where quality, craftsmanship, and community spirit come together. After more than 80 years, we’re still growing, evolving, and investing in the people who make it all possible.

Position Summary:

The Cheese Clerk provides exceptional customer service, assists customers with product selection, and ensures accurate preparation of orders while maintaining high standards of freshness, presentation, and sanitation

Responsibilities:

Customer Service & Sales:
• Greet customers and provide assistance with product selection.
• Take and fill special orders accurately.
• Provide product information to help customers make informed decisions.
• Promote upcoming events, holidays, and sales to support store goals.

Food Preparation & Presentation:
• Slice, package, weigh, and price cheese items.
• Maintain the cheese and olive bar, including stocking, rotating, and checking freshness.
• Keep cheese displays and cases clean, organized, and visually appealing.
• Ensure all products meet Eddie’s standards for freshness and quality.

Operations & Inventory:
• Operate scales and label printers accurately.
• Assist with product ordering, inventory counts, and merchandising.
• Maintain profit margins by minimizing waste and shrink.

Teamwork & Training:
• Collaborate with team members to ensure smooth operations.
• Assist with cross-training staff as needed.
• Support other areas of the store as required.

Important Requirement:
• Candidates must be 18 years or older to be considered for employment with Eddie’s.

Sanitation & Safety:
• Follow all food safety and sanitation guidelines.
• Maintain a clean and safe work environment.
• Report any issues or hazards to management promptly.
• Carry out additional duties as assigned to support cheese and deli operations, customer service, and overall department efficiency.

Qualifications:
• High school diploma or equivalent.
• Prior cheese or deli experience preferred, but not required.
• Knowledge of retail sales, safe food handling procedures, and sanitation standards.
• Strong verbal and written communication skills with diplomacy and discretion.
• Excellent customer service skills with a focus on satisfaction.
• Ability to work in a fast-paced, team-oriented environment while multitasking and meeting deadlines.
• Strong attention to detail, time management, and problem-solving skills.
• Professional demeanor, sound judgment, and ability to work under pressure.

Benefits:
• This role is eligible for select benefits after completing one year of service, provided minimum hours worked requirements are met.
• Medical, dental, and life insurance coverage.
• Employee discount.
• 401(k) retirement plan with company matching.
• Flexible Spending Account (FSA).
• Paid time off (PTO).
• Competitive referral program.
• Employee Assistance Program (EAP).

Salary:
• $18–$21 per hour.
• Compensation is based on years of relevant experience, demonstrated customer service ability, and overall ability to multitask.