HR: Cheese Clerk
Duties and Responsibilities: Cheese Clerk
This position is based in a fast-paced environment with a focus on customer satisfaction. Renowned for its superior selection and exceptional service, Eddie’s of Roland Park is an independent, family-owned grocery destination that has served the greater Baltimore community for more than 75 years.
The cheese clerk provides outstanding customer service, greets customers in a polite manner and works efficiently to ensure accuracy during receipt and preparation of a customer’s order.
Responsibilities:
- • Initiate interaction with customers by greeting customers and providing assistance as needed.
• Ensure customer satisfaction by following through on customer requests.
• Manage product presentation.
• Take and fill special orders for customers
• Slice, package, weigh and price cheese items.
• Keep cheese and olive bar items stocked.
• Ensure freshness and check dates.
• Clean cheese area and cases.
• Operate the scale and label printer
• Handle customer inquiries.
• Maintain Eddie’s high standards for product freshness and sanitation.
• Work with the management team to help meet sales goals, promote upcoming events and holidays.
• Dynamically sell product by providing customers with information needed to make product-related decisions
• Assist with cleaning duties and product merchandising.
Qualifications:
- • High school diploma or equivalent.
• Prior cheese experience preferred but not required.
• Knowledge of retail sales and safe food handling guidelines.
• Must be a results oriented professional with excellent verbal/written communication skills using diplomacy and discretion as well as strong customer service skills.
• Ability to work as a team player in a fast-paced environment, multi-task, pay attention to detail and meet deadlines.
• Enthusiastic, works will under pressure and is able to demonstrate sound judgment, troubleshoot issues, ensure customer satisfaction at all times.
We are an Equal Opportunity Employer and fully subscribe to the principles of Equal Employment Opportunity. Applicants and/or employees are considered for hire, promotion, training opportunities, and work assignments, without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability.
Questions? Call our Human Resources department at 410-372-2842 to learn more about working at Eddie's of Roland Park.