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Locations

North Charles Street

6213 N. Charles Street
Baltimore MD 21212
410-377-8040

MON-SAT  7am-8pm
SUN  8am-7pm

(closed Easter Sunday)

FREE PARKING
ON STORE LOT

 

Roland Avenue

5113 Roland Avenue
Baltimore MD 21210
410-323-3656

MON-SAT  7am-7pm
SUN  8am-6pm

(closed Easter Sunday)

FREE PARKING
IN DEEPDENE GARAGE

 

 

Responsibilities and Qualifications: Grocery Clerk

Eddie’s of Roland Park is on the lookout for a motivated, outgoing and solution-oriented candidate to join its team of Supermarket Superheroes! Your mission is simple: Get to know the store’s customers, its products, and provide EXCELLENT customer service—bringing your smile to every aisle.

Eddie’s grocery shelves are loaded with thousands of pantry staples including unique and hard-to-find ingredients, gourmet goodies, and locally-made products of the highest quality. As a Grocery Clerk at the North Charles Street store, your friendly, dependable, and customer-focused manner will help the Grocery Department succeed in driving sales to the business and delivering smiles to its shoppers.

This is a flexible, part-time (20-30 hours per week) position in a fast-paced environment, with a focus on customer satisfaction. Renowned for its superior selection and exceptional service, Eddie’s of Roland Park is an independent, family-owned grocery destination that has served the greater Baltimore community for more than 75 years.

 

Responsibilities:
 
  •      •  Fill and rotate product and dust product as needed throughout the day.
         •  Initiate interaction with customers by asking questions regarding their shopping needs and providing recommendations.
         •  Help customers locate items by walking them to the product.
         •  Ensure customer satisfaction by following through on customer requests. 
         •  Manage product presentation by facing and filling shelves as needed.
         •  Build positive relationships with our customers.
         •  Ensure aisles are up to Eddie’s standard of readiness upon store opening; this includes cleanliness, freshness, and variety of all products.
         •  Handle customer inquiries in a polite and receptive manner.
         •  Check in deliveries and sign invoices as needed.
         •  Place product orders as needed with department manager.
         •  Advise department manager of unavailability or low availability of stock items.
         •  Perform product inventories.
         •  Work with the management team to help meet sales goals, promote upcoming events and holidays.
         •  Dynamically sell product by providing customers with information needed to make product-related decisions.
         •  Assist with store maintenance and product merchandising.
         •  Perform additional duties as required.

 

Qualifications:
  •      •  High school diploma or equivalent.
         •  Prior stocking experience preferred but not required.
         •  Knowledge of retail sales.
         •  Must be a results oriented professional with excellent verbal/written communication skills using diplomacy and discretion as well as strong customer service skills. 
         •  Ability to work as a team player in a fast-paced environment, multi-task, pay attention to detail and meet deadlines.
         •  Able to interpret, understand and follow instructions.
         •  Ability to maintain and stick to a schedule and show up on time.
         •  Ability to work a flexible schedule, including nights, weekends and holidays.
         •  Must have a helpful, courteous approach to resolving customer complaints.
         •  Must have strong customer service skills.
         •  Ability to dress according to the dress code.

 

We are an Equal Opportunity Employer and fully subscribe to the principles of Equal Employment Opportunity. Applicants and/or employees are considered for hire, promotion, training opportunities, and work assignments, without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability.

 

APPLY NOW

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Questions? Call our Human Resources department at 410-372-2842 to learn more about working at Eddie's of Roland Park.