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Locations

North Charles Street

6213 N. Charles Street
Baltimore MD 21212
410-377-8040

MON-SAT  7am-8pm
SUN  8am-7pm

(closed Easter Sunday)

FREE PARKING
ON STORE LOT

 

Roland Avenue

5113 Roland Avenue
Baltimore MD 21210
410-323-3656

MON-SAT  7am-7pm
SUN  8am-6pm

(closed Easter Sunday)

FREE PARKING
IN DEEPDENE GARAGE

 

 

Duties and Responsibilities: Porter

As a member of our Front End department, your friendly, dependable, and customer-focused manner comes into play as often both the first and last point of contact with customers during their visit. This is a highly visible position based in a fast-paced environment with a focus on customer satisfaction. Renowned for its superior selection and exceptional service, Eddie’s of Roland Park is an independent, family-owned grocery destination that has served the greater Baltimore community for more than 75 years.

The porter provides outstanding customer service, greets customers in a polite manner and works efficiently to ensure cleanliness and safety of the sales floor and parking lot.

 

Responsibilities:
 
  •      •  Initiate interaction with customers by greeting customers and providing assistance as needed,
         •  Maintain a neat and clean appearance at all times in accordance with Eddie’s Appearance and Dress Code Policy,
         •  Engage each customer fully, efficiently, and professionally to exceed customer expectations,
         •  Answer customer questions honestly and respectfully while making suggestions/recommendations to customers regarding store products,
         •  Maintain cleanliness and safety of sales floor, customer and employee bathrooms, and all breezeways surrounding the store,
         •  Sweep, pick-up debris, and clean up spills throughout the sales floor,
         •  Regularly check the trash receptacles on the sales floor and offices and empty as necessary,
         •  Perform high dusting on a scheduled basis,
         •  Assist in keeping sample areas full, clean, and appealing, 
         •  Clear and clean tables in the break room/outside area throughout the day,
         •  Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices,
         •  Operate and sanitize all equipment in a safe and proper manner,
         •  Offer to bring customer groceries from the cash register to their car,
         •  Gather carts from outside the store throughout the business day, and
         •  Perform additional duties as assigned.

 

Qualifications:
  •      •  High school diploma or equivalent.
         •  Must be a results-oriented professional with excellent verbal communication skills using diplomacy and discretion as well as strong customer service skills.  
         •  Ability to work as a team player in a fast-paced environment, multi-task, pay attention to detail and meet deadlines.

 

We are an Equal Opportunity Employer and fully subscribe to the principles of Equal Employment Opportunity. Applicants and/or employees are considered for hire, promotion, training opportunities, and work assignments, without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability.

 

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Questions? Call our Human Resources department at 410-372-2842 to learn more about working at Eddie's of Roland Park.