Personal Shopping FAQ’s
Below please find answers to some commonly asked questions about Eddie’s Personal Shopping service. When you are ready to place your online order, head on over to our Personal Shopping Order Form.
Is there a fee for this service?
► We are pleased to offer this personalized service at a very low rate of $6 per order, regardless of order size. Delivery is additional, starting as low as $7—rates vary by zip code.
When can I receive my order?
► Click on the pop-up calendar to view the earliest available dates.
Can I place a catering order using this form?
► Please phone the store directly to place your catering order or inquiry (72 hours' notice required). This form is exclusively for grocery shopping orders.
What if an item is out of stock?
► We will use our best judgement and/or contact you if substitutions are necessary in order to fulfill your order. Please indicate “NO SUBSTITUTIONS” beside any item(s) where a specific size, brand, and/or quantity is required—however, please be aware, this may result in an incomplete order if specified item(s) is/are out of stock, not carried, or otherwise unavailable.
How do I know that you received my order?
► One of the things that sets Eddie's of Roland Park apart is our personal touch. After submitting your shopping order (below), you will receive an immediate e-mail confirmation, followed by a phone call within 24 hours of when your order is due, from a real, live, personal shopper who will verbally review/confirm your order details and payment method. Once your order is verbally confirmed, you will receive an ETA and the order will be shopped. All sales are final. No changes or cancelations after your order is confirmed. Please check your junk/spam folder if you do not see an e-mail confirmation within 15 minutes of submitting your online order.
READY TO ORDER?